Payment terms:


When booking more than 40 days before arrival:


  • At least 25% of the total price is paid at the time of booking. You can also choose to pay 100% immediately, without this affecting your options for changes/cancellations.
  • When booking manually with a 25% advance payment on invoice, this must be paid within a payment deadline of 10 days from the booking date. If the invoice is not paid within the deadline, Helnessund Brygger has the right to cancel the current booking.
  • Any remaining balance of the booking is due 40 days before arrival. You will receive a payment request for this approximately 2 months before arrival.
  • If the remaining amount is not paid, the booking will be automatically deleted 10 days after the due date, without refund of the deposit.


When booking 40 days before arrival or later:


  • 100% of the total price is paid upon booking.

 


Change:


  • Changes to bookings that result in fewer travelers are accepted free of charge when there are more than 40 days left until arrival. For later reductions in number, the same refund provisions apply as for cancellations.
  • Provided there are at least 60 days remaining until arrival and there are available booking options, the renter has the right to change the booking. Changes cannot result in a reduction in the rental amount and must be for the same year as the original booking.


Cancellation:

Cancellation must be made in writing by email to post@helnessund.com and is valid from the day it is received by Helnessund Brygger AS.


The following fees will be charged upon cancellation:


  • Cancellation within 60 days before scheduled arrival is free of charge. The entire prepayment will be refunded.
  • If cancelled 40-60 days before scheduled arrival, the 25% prepayment will be retained. Any prepayment in excess of 25% will be refunded.
  • If cancelled 3-40 days before scheduled arrival, 50% of the total price will be charged. The remaining 50% of the paid booking value will be refunded.
  • If cancelled 48 hours or less before scheduled arrival, the tenant will be charged 100% of the booking value. This also applies if the customers doesn't show up.



Tenant's responsibilities:

The tenant must treat the room with its furnishings and all other materials entrusted to the tenant properly. All equipment handed over to the tenant must be returned in the same condition as when taken over.


The tenant undertakes to leave the room or apartment and kitchen / common areas in a tidy condition. Even if the rent comes with a final cleaning, this does not exempt the tenant from doing their own dishes, emptying the refrigerator and cleaning up in and around the room / apartment before departure.


The tenant is obliged to replace any damage to the property, housing with furniture, boats, engines, equipment, etc. and has a corresponding responsibility for such damage caused by persons participating in the rental or to whom the tenant otherwise provides access to the properties.


It is the renter's responsibility to have the correct certifications in accordance with Norwegian law in order to operate the rented boat.


It is the tenant's responsibility to familiarize themselves with Norwegian law regarding tourist fishing in Norway. Read more about this here:



Arrival and departure time:

Arrival time is 14:00, departure time is 10:00, unless otherwise described on our website, stated in the travel documents or specifically agreed with the lessor. Upon arrival at the destination after 14:00, the lessee must call Helnessund Brygger to arrange a new arrival time for handover/instruction.

Upon arrival or departure between 11:00 PM and 7:00 AM, the renter may be charged a fee of NOK 600 upon arrival in Helnessund.



Defects, complaints and corrections:

Any complaints must be notified to the landlord immediately, and no later than 48 hours after the start of the rental period or discovery of the damage/defect, and in any case before the end of the rental period.


A defect exists if rooms or apartments deviate from what is agreed or assumed in the agreement, and this is not due to the tenant or circumstances on his part. However, deviations from the agreement are not considered a defect if they are of minor importance, or if they are of the type that the customer must be able to expect to occur from time to time.


Some differences in quality, equipment, etc. must be expected between the various rooms and apartments in Helnessund Brygger. Some differences must be expected between the rooms and apartments depicted in Online Booking and in marketing and the room / apartment the tenant actually receives. Such differences do not constitute a defect.


The tenant undertakes to help prevent the worsening of damage, defects and errors, and to help keep losses as low as possible for Helnessund Brygger AS.


Helnessund Brygger reserves the right, if possible and at Helnessund Brygger's discretion, to remedy any damage or deficiencies by moving the tenant to another room/apartment of similar price and quality.


Helnessund Brygger's liability only covers direct financial loss. Helnessund Brygger cannot be held liable for indirect loss (consequential damage) or damage of a non-financial nature (non-material damage). Compensation cannot be claimed for loss or damage caused by the tenant's own negligence or circumstances.



Privacy Policy:

Helnessund Brygger complies with the current data protection regulations (GDPR) at all times. Necessary personal data is processed by Helnessund Brygger and our partners, such as booking companies, data storage providers and agencies. Helnessund Brygger also processes personal data in order to provide you with offers, services and information via social media and newsletters.

 


Force majeure:

If the implementation of all or part of the lease agreement becomes difficult or impossible as a result of force majeure circumstances, such as war, natural and pollution disasters, epidemics, closed borders, traffic conditions, suspension of foreign exchange trading, strikes, lockouts and similar circumstances that could not be foreseen when the lease agreement was entered into, Helnessund Brygger may terminate the agreement. Helnessund Brygger cannot be held liable for losses arising from such termination.